Yet another black sheep repair shop

As we do Mac repairs as well, there’s a conflict of interest when we name other industry players with less honourable ethics so we can’t name them, lest we are accused of shaming our competitors. We can only share the experiences of our customers.

This particular black sheep repair shop has 3 star rating on Facebook and their webpage lists several temporary operating locations in central and eastern areas of Singapore. It is helmed by a foreigner.

My customer called to ask for advice regarding a Macbook Air repair that has water spillage that was supposed repaired by that particular shop. He was charged $200+ for the repair, but after a few days, the Macbook Air was not able to charge. When we went back to the shop, they told him there was nothing further they could do because the logicboard was damaged and it needed a new logicboard, and the amount he was charged was not refundable.

I advised the customer to go back to ask for a refund instead of persuading him to bring his Macbook Air down for a repair with us as I did not want him to end up paying more for repairs without first closing his case with the first repair shop.

At Mac Plus, rest assured all our repairs comes with a no-repair, no-charge guarantee. Diagnosis is always free for preliminary checks. If further intensive diagnosis needs to be performed, we will inform you of the fees beforehand.

We have shifted! Our new home is at:
www.macplus.sg

Check our Facebook for consistent 5-Star reviews given by our customers!

Contact us at 87817928

What’sApp, SMS, or call us between Mon – Sat, 11am – 8pm
We sometimes operate on Sundays. Check with us on our availability.

Email: hello@macplus.sg

Address: Blk 432 Clementi Ave 3 #07-272 Singapore 120432 (Strictly by appointment only)

 

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